Guide to Reopening Business Amid Covid-19: Landlords

When it’s time to return to the office and reopen business there are multiple things to consider. You are responsible for the safety and well-being of your staff, tenants and visitors to your property.

While your exact strategy will depend on your home state and business type, you can use this guide as a starting point to help you plan and prepare for the “new normal.”

Property Owners: Things to consider when tenants return

Stay up to date on regulations
  • Regulations will vary based on your state, county, city, town and industry. Please make sure you have a system in place to stay up to date on the latest developments.
  • Consider assigning a staff member to monitor updates.
Adjust building access hours as necessary
  • With increased cleaning requirements, you might need to limit public and even tenant access to the building.
  • This may mean implementing stricter work hours and no after hours or weekend access.
Train your staff to prioritize
  • Handwashing
  • Social distancing
  • Facial coverings
Consider screening and testing measures
  • Temperature checks
  • Symptom checks
  • Virus and/or antibody testing
Create a communications plan
  • For stakeholders in the property
  • For tenants (leaseholders)
  • For employees of tenants
  • For visitors
Your communications plan should include:
  • When the property is opening including dates and restricted hours
  • What precautions you are taking
  • How to contact you with any questions
  • How updates will be communicated

When Tenants Return

Post Signs
  • Common areas
  • Entrances and exits
  • Restrooms
  • Handwashing
  • Social distancing
  • Facial coverings especially in common areas
Clean and Disinfect
  • Common areas
  • Entrances and exits
  • Door handles
  • Elevator buttons
  • Handrails
  • Provide disinfectant wipes, hand sanitizer, and facial covering options
Monitor ingress and egress
  • Visitors
  • Contractor access
  • Will you need to make traffic flow adjustments in common areas
Consider and/or enact new protocols as needed
  • Common areas
  • Elevators
  • Entrances and exits
  • Restrooms
  • Deliveries
  • Food services
  • Tenant amenities
  • Curbside pickup if relevant

Different asset classes will have slightly different requirements, please feel free to contact SVN Bluestone & Hockley Advisors for further assistance. Below are additional resources for businesses as the country reopens.

Source: SVN Corporate

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